This is the last time I will come here. Been waiting almost 2 hours and can hear the doctor chitt-chatting in her office about her kids and life in general. So rude!!! It's probably a drug rep since they always get time BEFORE the patients. UNBELIEVABLE!!!! So done!
They schedule you and make you wait for hours and hours. They run many test and I never seem to get any results of the test. The wait times are way to long (3-4 hours average). You are better off going to a place that can get you in and out in an hour or hour and a half.
I have never encountered a doctor's office that is as rude as this office. There is no customer service at all when you speak with anyone. No compassion! The tone in their voices when they answer the phone, there are no words. We encounter this every time we call this office. There are no excuses for the way that they talk to the patients on the phone.
First visit I waited 3 hours after my appointment time and still didn't get to see a doctor as they were closing, 2nd visit, I saw the NP, she ordered a few test, I never got results, 3rd strike, I've been trying for a month to get refills of my BP meds called in with no results, thank God my wife was taking the same meds and just gotten a 90 day refill before her Dr changed hers
The Dr's are very caring and do listen, but they or their staff overbook. The wait times are 3- 5 hours which is just awful. The staff are not very friendly and the front desk people can be very rude. I am no longer a patient there because of this.
Calera Family Health Walker Sara Md is a US Doctor based in Calera, Alabama. Calera Family Health Walker Sara Md is located at 11206 AL-25, Calera, AL 35040, USA.
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